Global Helpdesk Manager
Salary: £18000
London, England
Experience Required ITIL - Foundation V3 at least. IT service workflow management. Multi-tasking and the ability to work under pressure and deliver within limited timescales. Strong Negotiation skills. £50K - £70K ...... View Job Details
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Senior Technical Support Helpdesk Manager
Salary: £25000
East Anglia, Cambridgeshire, Cambridge, England
As our Technical Support Helpdesk Manager, youA ll be responsible for building a brand new dedicated team who will deliver excellent customer service to our online communities. YouA ll ensure our online streaming products are accessible to all, that their performance is optimal and that it stands up to the expectations of todayA s consumer. n/a ...... View Job Details
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IT Helpdesk Manager - South Birmingham - salary up to £45K/yr
Salary: £40000
Birmingham, West Midlands, England, Warwickshire
A very successful and market leading organisation that is based in South Birmingham has a requirement for a IT Helpdesk Manager to assume control of the internal IT and the IT Support team. You will manage the helpdesk team by monitoring their performance and acting as the escalation point for any serious matters. You will also be responsible for assessing any training needed within the current IT Support Team. You will be responsible for all IT related 3rd party supplier relations making sure current SLA s are followed and adhered to. To be suitable for this role you must have at least 5 years experience of managing a corporate IT Helpdesk and/or being responsible for all IT matters in a smaller environment encompassing 1st, 2nd as well as 3rd line support. You must have proven experience o ...... View Job Details
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Helpdesk/Service Desk Project Manager
Salary: £25000
London, England
Our Government client is looking to appoint a Contract Project Manager who will beresponsible for the end to end Project Management of a new Helpdesk / Service Desk functioninsupportofnew service introductions within an ITIL environment. Project Managers who are interested in applying must have the following experience to be considered for this role. · End to End Project Management of Helpdesk / Service Desk Design & Implementations, including Service Management Tools i.e. Remedy or other similar tools and Facilities/Estates to support the new Service Desk / Helpdeskfunction. Project Management qualifications preferred e.g. PRINCE · ITIL v3 id prefered Applicants who apply must be DV Cleared to start this assignment. A full ro ...... View Job Details
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Technical Support Manager / Help Desk Manager
Salary: £29000
Alton, England, Hampshire
Technical Support Manager / Help Desk Manager - North Hampshire - up to £35000 + Excellent Benefits Our client, a well-established Software Solutions Provider based in North Hampshire is looking for a Technical Support Manager to manage the Technical support function of the business. The Technical Support Manager will be responsible for the support of online solutions, through the provision of high quality services that meet customer& 39 s requirements. The position requires the management of the Support team to ensure exceptional levels of customer service are provided (internally and externally), in addition to maintaining an up to date knowledge of customer requirements and having an awareness of the market place and competitor products/services. The successful Technical Support Man ...... View Job Details
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